Episode 127: De-escalating Conflict At Work And At Home

What makes for a successful person? A common trait among successful people is the ability to handle conflict well. This means having:

1.   A willingness to enter into highly emotionally charged conversations (they don’t shy away from conflict), 

2.   The ability to remain calm themselves,

3.   The ability to calm others down so that 

4.   Workable solutions are discovered. 

But what if we are talking about dealing with the situation between Israelis and Palestinians? 

Or Republicans and Democrats (lately)? 

Or your assh*le narcissistic boss?  

Or, what if we are talking about dealing with murderers? 

Well, hold onto your hats, true believers, because this episode has it all – THE way to de-escalate anger in others AS PROVEN by 12 years of work done in maximum security prisons with murderers and, of course, neuroscience. 

Dr. John’s Guest:

Douglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and a highly experienced mediator. Doug’s work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons. His website is DougNoll.com. His email is Doug@DougNoll.com. 

Resources referenced:

De-escalate by Doug Noll

The Major Political Writings of Jean-Jacques Rosseau

Born To Be Good by Dacher Keltner Ph.D.

How Emotions Are Made by Lisa Feldman Barrett Ph.D.

Emotions Revealed by Paul Ekman

Leviathan by Thomas Hobbes

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Editing/Mixing/Mastering by: Brian Donat of B/Line Studios http://www.BLineStudios.com

Music by: Zak Gay http://otonamimusic.com/