We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and our information practices, meaning how and why we collect, use, disclose, sell, share, store, and retain your personal information. It also explains your rights in relation to your personal information and how to contact us or the supervisory authorities in the event you have a complaint or request.
We collect, use, and are responsible for certain personal information about you. For California consumers, we are subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We are responsible for your personal information as a “business” under the CCPA/CPRA.
- Key Terms. It would be helpful to start by explaining some key terms used in this policy:
| We, us, our | RadioMD, LLC |
| Personal information | Any information relating to an identified or identifiable individual |
| Special category personal information | Personal information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, or trade union membership; genetic and biometric data; and data concerning health, sex life or sexual orientation. |
| Sensitive Personal Information | Personal information revealing a consumer’s social security number, driver’s license and passport numbers, account numbers and credentials, precise geolocation, racial or ethnic origin, religious beliefs, or union membership, personal information concerning a consumer’s health, sex life, or sexual orientation, contents of a consumer’s mail, email and text messages where the business is not the intended recipient, genetic data, biometric information, or citizenship and immigration status |
- Personal Information We Collect About You. We may collect and use the following personal information, including sensitive personal information, that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
| Categories of Personal Information | Specific Types of Personal Information Collected on PodcastHealth.com |
| Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers) | Name, Internet Protocol address, email address |
| Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, their name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information | For contest participants, name, postal address, email address, telephone number, and age range |
| Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account | Account login information |
| Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement) | browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement |
| Geolocation data | Geographic information related to an IP address or any provided location information. |
If you do not provide the personal information required to provide services to you, it may delay or prevent us from providing services to you.
- How Your Personal Information is Collected. We collect personal information from the following categories of sources:
- You, directly in person, by telephone, text, or email and/or via our website
- Advertising networks
- Internet service providers
- Data analytics providers
- Operating systems and platforms
- Social networks
- Cookies, pixels, and web beacons on our website
- Our IT and security systems, including:
- Door entry systems and reception logs
- Automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email, and instant messaging systems –and–
- Server monitoring software and virus detection applications.
- How and Why We Use Your Personal Information. Under data protection laws, we can only use your personal information if we have a proper reason for doing so, for example:
- To comply with our legal and regulatory obligations
- For the performance of our contract with you, or to take steps at your request before entering into a contract
- For our legitimate interests or those of a third party –or–
- Where you have given consent
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
| What do we use your personal information for | Our reasons |
| To provide services to you | To provide you with a wide array of podcasts about health and wellness |
| To prevent and detect fraud against you or RadioMD LLC | For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you |
| Conducting checks to identify our users and verify their identityOther processing is necessary to comply with professional, legal, and regulatory obligations that apply to our business, e.g., under health and safety regulations or rules issued by our professional regulator | To comply with our legal and regulatory obligations |
| Gathering and providing information required by or relating to audits, inquiries, or investigations by regulatory bodies | To comply with our legal and regulatory obligations |
| Ensuring business policies are adhered to, e.g., policies covering security and internet use | For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you |
| Operational reasons, such as improving efficiency, training, and quality control | For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price |
| Ensuring the confidentiality of commercially sensitive information | For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable informationTo comply with our legal and regulatory obligations |
| Statistical analysis to help us manage our business, e.g., in relation to our user base, content, or other efficiency measures | For our legitimate interests or those of a third party, i.e., to be as efficient as we can, so we can deliver the best service for you at the best price |
| Preventing unauthorized access and modifications to systems | For our legitimate interests or those of a third party, i.e., to prevent and detect criminal activity that could be damaging to us and for youTo comply with our legal and regulatory obligations |
| Updating and enhancing user records | For the performance of our contract with you, or to take steps at your request before entering into a contractTo comply with our legal and regulatory obligationsFor our legitimate interests or those of a third party, e.g., making sure that we can keep in touch with our customers about existing orders and new products |
| Ensuring safe working practices, staff administration, and assessments | To comply with our legal and regulatory obligationsFor our legitimate interests or those of a third party, e.g., to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you |
| Marketing our services and those of selected third parties to:Existing and former website usersThird parties who have previously expressed an interest in our servicesThird parties with whom we have had no previous dealings | For our legitimate interests or those of a third party, i.e., to promote our business to existing and former website users |
| External audits and quality checks | For our legitimate interests or those of a third party, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standardsTo comply with our legal and regulatory obligations |
- Who We Share Your Personal Information With. We routinely share personal information with:
- Service providers we use to help deliver our services to you
- Other third parties we use to help us run our business, such as marketing agencies or website hosts
- Third parties approved by you, including social media sites you choose to link your account to, or third-party payment providers
We may also share personal information with external auditors, accreditation, and the audit of our accounts.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
- Personal Information We Sold or Shared. We do not sell or share your personal information and will not do so in the future without providing you with notice and an opportunity to opt out of such sale or sharing.
- Categories of Personal Information We Disclosed for a Business Purpose. In the preceding 12 months, we have not disclosed for a business purpose any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
- How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account with us or while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:
- To respond to any questions, complaints, or claims made by you or on your behalf
- To show that we treated you fairly –or–
- To keep records required by law
We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.
- California Consumers: Your Rights Under the CCPA/CPRA. You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:
| Disclosure of Personal Information We Collect About You | You have the right to know and request disclosure of:The categories of personal information we have collected about you, including sensitive personal informationThe categories of sources from which the personal information is collectedThe categories of third parties to whom we disclose personal information, if any –and–The specific pieces of personal information we have collected about youPlease note that we are not required to:Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retainedReidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information –or–Provide the personal information to you more than twice in a 12-month period |
| Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose | In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:The categories of personal information about you that we sold or shared, and the categories of third parties to whom the personal information was sold or shared –and–The categories of personal information that we disclosed about you for a business purpose, and the categories of persons to whom the personal information was disclosed for a business purposeYou have the right to opt out of the sale of your personal information or the sharing of your personal information for the purpose of targeted behavioral advertising. If you exercise your right to opt-out of the sale or sharing of your personal information, we will refrain from selling or sharing your personal information, unless you subsequently provide express authorization for the sale or sharing of your personal information.To opt-out of the sale or sharing of your personal information, visit our homepage and click on the Do Not Sell or Share My Personal Information link here: info@podcasthealth.com. |
| Right to Limit Use of Sensitive Personal Information | You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to:Perform the services or provide the goods reasonably expected by an average consumer who requests those goods or servicesTo perform the following services: (1) Helping to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes; (2) Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer’s current interaction with the business, if the consumer’s personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with the business; (3) Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business; and (4) Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business –and–As authorized by further regulationsYou have a right to know if your sensitive personal information may be used or disclosed to a service provider or contractor for additional, specified purposes.To limit the use of your sensitive personal information, visit our homepage and click on the “Limit the Use of My Sensitive Personal Information” link here: info@podcasthealth.com. |
| Right to Deletion | Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:Delete your personal information from our records –and–Delete your personal information from our records –and–Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effortPlease note that we may not delete your personal information if it is reasonably necessary to:Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and usHelp to ensure security and integrity to the extent that the use of the consumer’s personal information is reasonably necessary and proportionate for those purposesDebug to identify and repair errors that impair existing intended functionalityExercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by lawComply with the California Electronic Communications Privacy ActEngage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consentEnable solely internal uses that are reasonably aligned with your expectations based on your relationship with usComply with an existing legal obligation –or–Otherwise, use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information |
| Right of Correction | If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information. |
| Protection Against Retaliation | You have the right not to be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. This means we cannot, among other things:Deny goods or services to youCharge different prices or rates for goods or services, including through the use of discounts or other benefits, or imposing penaltiesProvide a different level or quality of goods or services to you –or–Suggest that you will receive a different price or rate for goods or services, or a different level or quality of goods or servicesPlease note that we may charge a different price or rate or provide a different level or quality of services to you, if that difference is reasonably related to the value provided to our business by your personal information. We may also offer loyalty, rewards, premium features, discounts, or club card programs consistent with these rights or payments as compensation for the collection of personal information, the sale of personal information, or the retention of personal information. |
- Other state privacy laws. Residents of Colorado, Connecticut, Indiana (after Jan. 1, 2026), Iowa, Kentucky (after Jan. 1, 2026), Maryland (after Oct. 1, 2025), Minnesota (after July 31, 2025), Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island (after Jan. 1, 2026), Texas, Tennessee (after July 1, 2025), Utah, and Virginia have the following rights, as further defined and limited by the applicable state law:
- The right to know, access, and confirm what personal information is collected.
- The right to delete your personal information.
- The right to correct inaccuracies in your personal information. (Not available to Iowa, Kentucky, and Utah residents*)
- The right to retrieve your data we hold in portable form.
- The right to know what personal information is sold or shared. (Available only to Colorado, Delaware, Maryland, Minnesota, Oregon, and Utah residents)
- The right to obtain a list of third parties to whom we have disclosed personal information. (Available only to residents of Minnesota and Oregon)
- The right to withdraw consent to/opt out of:
- Our processing of your personal information includes targeted advertising purposes. (Not available to Iowa residents*)
- The sale or sharing of your personal information.
- automated decision making, including profiling, based on your personal information collected. (Not available to Utah residents*)
- The right to appeal if we are unable to take action on your privacy rights request. (Not available to Utah residents*)
- The right to not be discriminated or retaliated against for exercising any of these rights. (Not available to Nebraska residents*)
- *Although these rights don’t currently apply to residents of these states, any user is welcome to contact us with any privacy concerns using the methods provided in Section 11 (“How to Exercise Your Rights”).
- How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, you can do so here: info@podcasthealth.com. You may also call us at 312-815-1414 or email us at info@podcasthealth.com.
- Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period.
- If you choose to contact us directly by website/email/phone, you will need to provide us with:
- Enough information to identify you (e.g., your full name, address, and customer or matter reference number)]
- Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill) –and–
- A description of what right you want to exercise and the information to which your request relates
- We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
- Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
- Changes to This Privacy Notice. This privacy notice was published on May 12, 2025, and last updated on May 12, 2025.
We may change this privacy notice from time to time–when we do, we will inform you via [mechanism for informing the data subject of changes to the notice, e.g., our website or other means of contact such as email].
- How to Contact Us. Please contact us[ and/or our Data Protection Officer] by post, email, or telephone if you have any questions about this privacy policy or the information we hold about you.
Our contact details are shown below:
| Our contact name | RadioMD, LLC d/b/a PodcastHealth |
| Address | 1600 Golf Road, Suite 1200Rolling Meadow, Illinois 60008 |
| info@podcasthealth.com | |
| Telephone | 312-815-1414 |
Do You Need Extra Help? If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).
